Glossary of Terms

When studying new Technologies you may find a myriad of new acronyms to learn and understand.  We have listed most of them below to give you a quick reference for your research.  Please, give us a call to discuss any of these in detail.

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Data Center

CDN – Content Delivery Network
CRAC – Computer Room Air conditioner
DCIM – Data Center infrastructure Management
LAN – Local Area Network
LEED – Leadership in Energy and Environmental Design
MSP – Managed Service Provider
PUE – Power Usage Effectiveness
RFID – Radio Frequency Identification
UPS – Un-interruptible Power Supplies
WUE – Water Usage Efficiency

Telecom & Networking

CoS – Class Of Service
DDOS – Distributed Denial of Service
DIA – Dedicated Internet Access
EPL – Ethernet Private Line
IPV6 – Internet Protocol version 6
MPLS – Multi-Protocol Label Switching
NAT – Network Address Translation
NOC – Network Operations Center
RTD – Round Trip Delay
RTT – Round Trip Time
SDN – Software Defined Network
SD-WAN – Software Defined Wide Area Network
SLA – Service Level Agreement
VDI – Virtual Desktop Infrastructure
VPN – Virtual Private Network
WAN – Wide Area Network

Cloud Computing

DaaS – Desktop as a Service
DRaaS – Disaster Recovery as a Service
IaaS – Infrastructure as a Service
PaaS – Platform as a Service
SaaS – Software as a Service
UCaaS – Unified Communications as a Service


CSP – Communications Service Provider
Hosted PBX – Hosted Phone System
POTS – Plain Old Telephone Service
PRI – Primary Rate Interface
SIP – Session Initiated Protocol
UCaaS – Unified Communications as a Service
VoIP – Voice over Internet Protocol